Sometimes, what starts as a regular day turns into a life-changing one and for DFMC’s long-serving team member, Mr. Karan Singh Lama, it was a day that could have ended very differently if not for the sharp instincts and quick action of Dr. Kashif Nusrat Khan from Access Clinic, Dubai Investment Park (DIP).

Karan, who has been part of the DFMC family for over 30 years, felt chest discomfort after breakfast one morning. Assuming it was just indigestion, he tried a few home remedies. But when the discomfort didn’t go away, he chose to visit Access Clinic, a decision that likely saved his life.

At the clinic, Dr. Kashif listened carefully to Karan’s symptoms. Many might have assumed it was something minor. But Dr. Kashif sensed it could be something more serious. Trusting his medical instincts, he asked for an ECG, just to be sure.

That test changed everything.

The ECG showed clear signs that Karan was on the verge of a major heart attack. Without wasting a second, Dr. Kashif kept Karan calm, called for an ambulance, and made the remarkable decision to personally accompany him to NMC Hospital. On the way, he was already coordinating with the cardiac team so that no time would be lost.

Thanks to that preparation, Karan was taken straight into surgery for an angioplasty. Within just 30 minutes, the blockage was cleared, and his life was saved.

“In medicine, it’s important to listen beyond what’s said and act without delay,” said Dr. Kashif Nusrat Khan, General Practitioner, Access Clinic, Dubai Industrial City (Sapphire Mall), reflecting on the incident. “I’m grateful that I could make a difference at the right time, and I’m thankful for the support of the Access Clinic and hospital teams who ensured everything moved quickly and smoothly.”

To honour this incredible act, DFMC’s Managing Director, Mr. Sundar Rajan, personally visited Access Clinic, Dubai Industrial Center, Sapphire Mall, to thank Dr. Kashif in person.

“His quick thinking and medical expertise saved a life and that deserves not just recognition, but our deepest gratitude,” Mr. Sundar shared during the visit.

Karan, now fully recovered, was also present during the ceremony, a powerful reminder of how critical timely medical care can be, and how every member of the DFMC team truly matters.

“We are proud to recognize Dr. Kashif Nusrat Khan for his exceptional efforts, and we extend our sincere appreciation to the entire team at Access Clinic DIP and NMC Hospital for their professionalism and support,” said Mr. Sundar Rajan, Managing Director, DFMC.

This story is a testament to the value of acting quickly, trusting your instincts, and going the extra mile, something Dr. Kashif and Access Clinic demonstrated beautifully.